FAQ'S

Booking & Resort Information

While planning your visit to Galveston, you may have a few questions. Here you will find some of our most frequently asked questions. If you do not see the answer to your question here, please feel free to email us at info@galvestonbeachcondos.com.

How do I book this condos?

What payments do you take?

Can I make payments?

What is your cancellation policy ?

What is the WiFi password?

Do you allow pets?

How far is the beach at the Victorian Resort?

How far is the beach at the Maravilla Resort?

I see your condos sleep up to 6 for 1 bedroom and up to 8 for 2 bedroom condos. Can I bring more people?

I see your check in / check out times are 4pm and 11am. Can I check in early, arrive late or check out late?

Do you supply beach towels?

Do you allow parties at the resort?

How do I get a key for the condos?

What if I have a problem during my stay?

Do I have to pay to park?

Is there parking at the resort?

I will be arriving late. What do I do?

At the Victorian, the HOA front office is open till 11pm so stop by there 1st to obtain the gate code, pool passes and codes, wifi code. The Maravilla front office closes at 6pm during daylight savings time and 5pm during standard time so if arriving late, please park in the parking garage under the building and proceed to the condo. Detailed instructions are located in the emails you were sent. If you completed all necessary items, you will be emailed the condo door code the day prior to your arrival. Please be sure to read the emails we send as they contain all the important information you will need for your arrival, stay and departure. Please only call in case of emergency. If you are arriving extremely late, please try to be quiet so as not to disturb other guests adjacent and below you.

I tried to book and it says that the property is not available. What does this mean?